SMS Consent & Verbal Opt-In
SMS Consent & Verbal Opt-In
Effective Date: July 23, 2026
This page describes how Custom Controls Technology obtains and documents verbal consent before sending operational SCADA SMS notifications to authorized utility personnel.
The complete consent policy, including the verbal consent script, documentation procedure, opt-out process, and sample confirmation message, is provided below.
Verbal Opt-In Summary
– Consent is obtained verbally during system commissioning, operator training, or maintenance.
– Only authorized utility personnel are enrolled.
– Consent is documented before enrollment.
– Operators may opt out at any time by replying STOP.
– Operators may reply HELP for assistance.
Message frequency varies depending on SCADA system activity.
SCADA SMS Consent & Verbal Opt-In Process
Please also review our SMS Privacy Policy and SMS Terms & Conditions
